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AT&T Comes in Last in Consumer Reports Study That Surprises No One

Posted by itsyourboyerik on 5:19 PM

Here's some news anyone with an iPhone could have told you: AT&T delivers crappy service that its customers hate. But this news comes from a reputable source, Consumer Reports, instead of the usual whiny friends.

Yes, in 19 of the 26 cities surveyed, AT&T was ranked dead last in every category. Verizon was ranked the best, followed by T-Mobile, then Sprint and then, of course, bringing up the rear is our friend AT&T. You can compare their results to the results of our own nationwide 3G test here.

You've got to wonder if Apple can afford to stick this exclusivity contract out another year, what with decent competitors such as the Droid and the Pre now available. AT&T is as big a black mark on Apple's customer service reputation as they've ever had. And hell, for AT&T's sake it'd be nice to see some other carriers share the burden of iPhone data hogs. [9 to 5 Mac]


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